MGO Connect Customer Portal

​

Applicants can apply online for development and septic applications, pay fees, print receipts and permits, view project status, and send/view comments related to a permit application. Download Handout.

​

Create New Account or Login Existing Account

• Go to www.mgoconnect.org/cp/portal and bookmark website.

• Select “New Account” to set up a customer profile.

• Select “Login” to access existing account and view “Projects”.

​

Application Process

• Select “Apply Online” and choose Project Type.

• Complete application information, upload required documents and “Submit”.

• DoD staff will review application and Accept, Return or Reject.

• Application will be Returned if missing information. Applicant can update the project and "Submit".

• An invoice will be emailed to applicant and sent to portal. Invoice balance must be paid within 5 days of receipt.

• After payment is received, a DoD inspector will review/inspect the proposed project.

• Approved permit will be located under “Docs” and “Plan Review”.

​

Development Permit Required Documents 

• Accessory Structure: barn, detached garage, pool, shed, storage bldg. and addition ≥ 300 SF 

  • Survey or site plan with location of structure

  • Copy of Deed required if owned property less than three (3) years

• Habitable Structure: single family home, mobile home, manufactured/tiny home, and guest/pool house

  • Floor plan – basic layout or diagram of spatial use (bedrooms, bath, kitchen, living room, garage, etc.)

  • Site plan with location of structure and driveway

  • Lot grading plan (within subdivision only) 

  • Culvert application and 911 address application (complete and attach to online permit application)

  • Copy of Deed required if owned property less than three (3) years

• Commercial or Multi-Family: Contact the DoD office prior to applying with Fire Marshal's office. 

​

Septic Permit Required Documents

• Aerobic: design, tech form, soil evaluation, filed affidavit and initial maintenance contract

• Alteration: design w/alteration details, tech form required if details aren’t on design

• Hook-To: design of existing system or uncover tank lids, filed affidavit if a conventional system

• Repair: design of existing system highlighting the location and description of repairs

• File affidavits online at Ellis County Clerk’s Department. Incorrect address and legal description on affidavit will not be accepted. Contact DoD office to verify. 

​​

Pay Online

After an invoice is received, the applicant can go to "Fees" tab within project to pay online. A receipt will be added to the project after payment is processed. See Master Fee Schedule

​

MGO Connect Mobile

Download the “MGO Connect” app on an Apple/Android mobile device to access online permitting services.  

​

Customer Support

New account & tech questions contact MGO Helpdesk 866-957-3764 (Option 1). Additional questions contact Department of Development office 972-825-5200.